POSTAL AND COURIER SERVICES

By MALAYA CORPORATE

Postal and courier services are guided by the Postal Services Act 2012 (APP 2012). The Malaysian Communications and Multimedia Commission (MCMC) is the body responsible for administering and regulating postal and courier services in Malaysia. APP 2012 contains new provisions that serve to better regulate the postal and courier services industry in a multi-player environment, promote industry development and protect the provision of universal services.
To start a courier operation, you need to have a universal service license or a non -universal service license to perform postal and courier services. In Malaysia, there are two types of licenses, namely universal service license and non -universal service license.

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The validity period of the license for a universal service license is 20 years from the date the license is issued. Example of company that apply universal service licensees is Pos Malaysia Berhad. While for non -universal service license valid for 3 years from the date the license is issued. Non -universal service license is divided into three types which is License A, License B, and License C. License A provides international inbound and outbound courier services and domestic courier services in Malaysia. There are about 44 companies that have registered this type of service license. While License B provides international inbound courier services and domestic courier services in Malaysia. There are 48 companies that have apply license B. Last but not least is License C which provides intra-state domestic courier services in Malaysia. About 30 companies with hold licenses C.
Following is a list of companies that have non -universal service licenses: https://www.mcmc.gov.my/skmmgovmy/media/General/pdf/List-of-Courier-Services-Licenses_.pdf
LICENSE APPLICATION GUIDE
Information required for license application is as below:
  1. Details of the applicant;
  2. Statutory declaration by members of the Board of directors and the chief executive officer (to confirm that the applicant meets the specified qualifications);
  3. Proposed business plan;
  4. Financial report of the applicant;
  5. Evidence that the payment of minimum paid -up capital (unless it is waived by the Commission);
  6. Any documents or other information required by the Commission.
 
LICENSING DOCUMENTS FOR NON -UNIVERSAL SERVICES
For applicants who are interested in providing non-universal services, you are required to submit the following documents to MCMC;
  1. Application form for non -universal services. (This form is applicable for new license applications and applications for renewal licenses.)
  2. Checklist of submission of new or renewal applications for non -universal service licenses.
  3. Statutory declaration form for non -universal service.
The forms can be downloaded from the official website of MALAYSIAN COMMUNICATIONS AND MULTIMEDIA COMMISSION.
MINIMUM PAID -UP CAPITAL
MINIMUM PAID-UP CAPITAL
Type of licence
Paid-up capital
(RM)
Universal service
100,000,000
Non -universal service
Licence A
1,000,000
Licence B
500,000
Licence C
100,000
 
APPLICATION FEE, RENEWAL FEE, REPLACEMENT FEE, ASSIGNMENT OR TRANSFER FEE, AND ANNUAL FEE
Description
Fee (RM)
Time of payment
Applications for the universal service license
500
Upon submission of an application
Annual fee for universal service license
0.5% of audited annual turnover or RM1.5 million whichever is higher
90 days from the end of the financial year of the licensee
Application for non – universal service license
100
Upon submission of an application
Annual fee for non -universal service license:
License A
30,000
When the license is approved or within 30 days from the effective date of the license. Subsequently on the anniversary of the license every year
License B
10,000
License C
500
                                                                                                                          Table 2
Upon completion of the required documents, the documents must be submitted to the Commission in writing and must make payment of the application fee as stated in table 2. Then, the Commission will send your application to the ministry for approval.
 
STANDARD LICENSE TERMS
For universal service licensees and non-universal service licensees must comply with the standard conditions of the license as stated in the Postal Services (Licensing) Regulations 2015.
 
For more information on postal and courier service licenses, please refer to the MALAYSIAN COMMUNICATIONS AND MULTIMEDIA COMMISSION website.